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Gridstream Services

In order to enable full performance of Gridstream solutions in the continuously changing environment, Landis+Gyr offers its existing customers a comprehensive range of services throughout the solution lifecycle.  

 

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Our Services

In order to enable full performance of Gridstream solution in the continuously changing environment, Landis+Gyr offers its existing customers a comprehensive range of services throughout the solution lifecycle.

These services offer utilities an opportunity to utilize Landis+Gyr professionals to complement their own expert resources. Utilities stay in control of their smart grid systems and infrastructure, but have an option to out-task selected tasks flexibly to Landis+Gyr.

The portfolio of services is being developed in collaboration with customers, new new services and features added in the future. Keep scrolling to learn more about our portfolio.

 

 

Video: Active Monitoring Service

The around-the-clock monitoring helps to prevent disruptions in the system and to solve problems well before they affect critical business processes. The service increases awareness of the status of smart metering infrastructure and offers a comprehensive overall picture to support maintenance work and planning. With this video we show how Active Monitoring Service works.

Watch the video
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Software Services

Would you like to know more about our range of software services? Visit our website for more details about our portfolio.

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Our Portfolio

Solution care and maintenance services

  • System Health Check and Optimization: Landis+Gyr experts analyze the status of the smart metering system and its operating environment.System
  • Maintenance Service: Utilities can out-task selected routine IT tasks to Landis+Gyr for a specific time, for example when facing temporarily challenges in staffing the operations during holiday season
  • Database backup and recovery: Analysis, verification and updating of the current backup and recovery tools, testing of processes and creation of a Disaster Recovery Plan
  • Active Monitoring Service: the smart monitoring application enables around-the-clock monitoring of the smart metering infrastructure status and supports in preventive maintenance
  • Reporting Service: extension of the standard report offering with tailored reports according to the utility’s specific needs.

Integration Service

Landis+Gyr experts exploit the AIMIA integration application and build a seamless solution, enabling efficient utilization of smart metering data in utility’s existing IT systems.