When joining the Landis+Gyr EMEA organization years ago, I was joining a famous energy meter manufacturer known mainly for its high-quality smart meters and advanced software for collecting metering data. At the time, the term ‘service business’ was not a key word in the organization or in our industry, except in the Nordic countries where smart metering has been offered as a service since the early 2000's.
The growth pace of the global Smart Grid as a Service (SGaaS) market is increasing as more and more utilities are turning to service-based delivery of smart grid operations. Multiple challenges, such as regulatory pressures, rising consumer expectations, and increasing complexity of the smart grid infrastructure to name a few, drive distribution system operators to embrace Managed Services as an opportunity to optimize their physical assets and business processes.
The Software as a Service (SaaS) model continues to gain traction among energy companies as they look for ways to adapt to increasingly complex and costly integrated application environments with shorter implementation cycles.