Living on the edge - Customer experience in the Utility 4.0 era

Energy used to flow one way down the value chain. Power plants generated power, high-voltage lines transmitted it to your neighborhood substations, and wires from poles brought it home. All of this happened behind a meter, with consumers only ever engaging when using electricity or paying a utility bill. They knew nothing of how they got their energy let alone do anything about it. However, this is beginning to change.

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Utility 4.0 - Activating the Internet of Energy

As decarbonization, deentralization and digitalization continue to affect the energy industry, DSO's are taking on new roles and greater challenges in ensuring a reliable, resilient grid. In the IoT era of OT/IT convergence , where are you in your journey to transformation ?

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