Smart metering rollout is a significant effort for energy utilities, even when outsourced to an external expert. However, in the total lifetime of the smart metering solution the rollout represents a relatively short, though intensive phase. After the meters have been installed, systems integrated and internal processes put in place, there will be several years of ‘usual’ solutions maintenance and operations ahead. As smart metering links to most of the utility processes and IT systems, the efficiency and continuity of everyday operations has a significant impact on utility’s business.
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