Living on the edge - Customer experience in the Utility 4.0 era

Energy used to flow one way down the value chain. Power plants generated power, high-voltage lines transmitted it to your neighborhood substations, and wires from poles brought it home. All of this happened behind a meter, with consumers only ever engaging when using electricity or paying a utility bill. They knew nothing of how they got their energy let alone do anything about it. However, this is beginning to change.

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Keeping up with smart grid communications


Communication is a core component of any smart-grid or AMI implementation. Depending on application use cases, geography, rural/urban areas or existing infrastructure however, a grid operator may choose PLC, mesh or cellular communications. With an increasingly diverse and active consumer base that now includes prosumers, electric vehicle charging, renewables and more, how can utilities ensure that all these segments are served without disrupting their AMI? 

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5 Reasons your industrial customers care about power quality

Power and quality. Should be familiar words to all of us. But why have I written them here like this, together? Is there something special about them? According to surveys, the cost of poor power quality is over 150 billion euros a year to European business. So, power quality may not be your core business, but your core business is affected by power quality.

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Utility 4.0 - Activating the Internet of Energy

As decarbonization, deentralization and digitalization continue to affect the energy industry, DSO's are taking on new roles and greater challenges in ensuring a reliable, resilient grid. In the IoT era of OT/IT convergence , where are you in your journey to transformation ?

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