Living on the edge - Customer experience in the Utility 4.0 era

Energy used to flow one way down the value chain. Power plants generated power, high-voltage lines transmitted it to your neighborhood substations, and wires from poles brought it home. All of this happened behind a meter, with consumers only ever engaging when using electricity or paying a utility bill. They knew nothing of how they got their energy let alone do anything about it. However, this is beginning to change.

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5 Reasons your industrial customers care about power quality

Power and quality. Should be familiar words to all of us. But why have I written them here like this, together? Is there something special about them? According to surveys, the cost of poor power quality is over 150 billion euros a year to European business. So, power quality may not be your core business, but your core business is affected by power quality.

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